Refund & Return Policy

At Veyra, your wellness and satisfaction come first.
Every Veyra Purifier is carefully inspected before shipping to ensure you receive a clean, high-quality product you can trust. Our return rate is less than 0.1%, but if something isn’t right, we’re here to make it right quickly and fairly.

✅ 30-Day Returns

We accept returns within 30 days of delivery.

If you’re not fully satisfied with your Veyra Purifier, simply ship it back to us.
Once we receive your return, we’ll issue a refund to your original payment method.

Customers cover return shipping for standard returns.

💯 Refunds for Damaged or Defective Purifiers

In the rare case your purifier arrives damaged or defective, we’ll provide a 100% refund.

To request a defect refund, please contact us within 2 days of receiving your order and email veyrasupporthelp@gmail.com with:

  • Your order number

  • A clear photo (and video if needed) showing the issue

  • A short description of the problem

Once verified, we’ll process your refund immediately—no hassle, no delays.

📦 Return Shipping

  • Standard returns (within 30 days): customer pays return shipping.

  • Defective or damaged items: Veyra covers all shipping costs.

💌 We’re Here to Help

If you have any questions, email us anytime at veyrasupporthelp@gmail.com.
We’re committed to ensuring your Veyra experience is smooth, supportive, and 100% satisfying—just like our purifiers.