Refund & Return Policy
Refund & Return Policy — Veyra Boxers
At Veyra, your comfort and satisfaction come first.
Every pair of our leak-proof boxers goes through triple quality inspection before shipping to ensure you receive only the best.
In the rare case something isn’t right, we’ll make it right — quickly and fairly.
✅ Free Size Exchange (Incorrect Size Orders)
If your Veyra boxers don’t fit perfectly, we offer a free exchange for the correct size.
How it works:
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Simply ship the incorrect size back to us.
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Once we receive it, we’ll send out your correct size at no additional cost.
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You cover the return shipping to us, and we’ll cover the cost of shipping your new pair back to you.
Our goal is to make sure every customer gets the perfect fit and comfort Veyra is known for.
💯 Refunds for Damaged or Defective Items
Though our products are triple quality-checked before shipping, if you ever receive a damaged or defective item, we’ll issue a 100% refund — no questions asked.
To request a refund:
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Contact us within 2 days of receiving your order.
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Email veyrasupporthelp@gmail.com with:
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Your order number
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A clear photo (and video if needed) showing the issue
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A short description of the problem
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Once verified, we’ll process your refund immediately to your original payment method.
📦 Return Shipping
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For size exchanges, the customer ships the incorrect item back to us. We ship the correct size free of charge.
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For defective or damaged items, we cover all shipping costs.
⏰ Contact Window
All refund or exchange requests must be made within 2 days of receiving your order.
We handle all requests promptly to ensure a smooth experience.
💌 We’re Here to Help
If you have any issues, reach out to our support team at veyrasupporthelp@gmail.com.
We’re committed to ensuring your Veyra experience is comfortable, hassle-free, and 100% satisfying — just like our boxers.